Contact us
We’re here whenever you need us
Our care team, physicians, and support staff are available 7 days a week. Choose the channel that works best for you.
Live chat
Average response under 3 minutes
Email support
support@bioinfinitypeptides.com
Physician consultation
Book a 1-on-1 clinical call
Send a message
Get in touch
Fill out the form and a member of our team will respond within 4 hours during business hours.
New enquiry
All fields marked with * are required. For urgent medical questions, please use our live chat.
Message sent successfully
We’ll get back to you within 4 hours. Check your inbox for a confirmation email.
Departments
Reach the right team directly
Not sure who to contact? Here’s a breakdown of our teams and what they handle.
Medical team
Protocol questions, side effects, dosing adjustments, and physician consultations. Staffed by licensed physicians 7 days a week.
medical@bioinfinitypeptides.comOrder & delivery
Track your order, report a delivery issue, change your address, or request a replacement shipment.
orders@bioinfinitypeptides.comBilling & accounts
Subscription management, invoices, refunds, and payment issues. All handled by our accounts team.
billing@bioinfinitypeptides.comPartnerships & press
Media enquiries, brand partnerships, influencer collaborations, and B2B wholesale opportunities.
partnerships@bioinfinitypeptides.comMiami, Florida — Head Office
Replace with Google Maps embed
Our location
Based in Miami,
serving the world
Our headquarters and primary compounding facility are located in Miami, Florida. We ship globally to 18 countries.
Head office
1221 Brickell Avenue, Suite 900
Miami, Florida 33131, USA
Compounding facility
503B FDA-registered facility
Miami, Florida (address on request)
International shipping
18 countries · North America, Europe,
Middle East & Asia-Pacific
Operating hours
Mon–Fri: 8am–9pm EST
Sat–Sun: 9am–6pm EST
Not sure which protocol is right for you?
Browse our protocols or speak directly with a physician — no commitment required.